Your privacy is important to us. This policy explains how Zodia collects, uses, and protects your information in our instant answer astrology platform.
Zodia ("we," "our," or "us") operates an instant answer astrology platform that provides automated astrological insights using Vedic astrology principles. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Important: By using Zodia, you consent to the data practices described in this policy. If you do not agree with our practices, please do not use our service.
For mobile app users, we collect device identifiers and information to enhance security and prevent fraud:
Why we collect this: Device identifiers help us prevent fraudulent account creation, protect against abuse, implement rate limiting, and detect suspicious activity. This information is not used for advertising or cross-app tracking, and is only shared with Firebase Cloud Messaging for delivery.
To improve service quality and troubleshoot issues, we automatically collect error and crash reports when the app malfunctions:
What we DON'T collect: We automatically filter out sensitive information from error logs, including passwords, authentication tokens, birth details, user questions, answers, and payment information. Error logs are retained for 30 days only and processed by Sentry (our error tracking service). See their privacy policy at sentry.io/privacy.
Zodia integrates with several third-party services that may collect, process, or store your data:
Data Shared: Transaction amounts, user IDs, purchase details (payment card details are encrypted and not accessible to us)
Data Shared: Email addresses, device tokens, notification preferences
Data Shared: Location search queries, selected place coordinates
Data Shared: Encrypted user data stored in secure databases; aggregated analytics data shared with Google and Firebase; anonymized error logs, device info, and user IDs shared with Sentry (30-day retention, sensitive data redacted)
Each third-party service has its own privacy policy and data handling practices. We recommend reviewing their policies to understand how they handle your data. We are not responsible for the privacy practices of these third-party services.
We implement industry-standard security measures to protect your personal information:
In the unlikely event of a data breach, we will notify affected users within 72 hours and take immediate steps to secure the platform and investigate the incident.
We retain your information for as long as necessary to provide our services and comply with legal obligations:
You can request deletion of your personal data at any time. However, we may retain certain information as required by law or for legitimate business purposes. Contact us at[email protected] to request data deletion.
You have the following rights regarding your personal information:
To exercise any of these rights, contact us at[email protected]. We will respond to your request within 30 days and may require verification of your identity.
We use cookies and similar technologies to enhance your experience and analyze platform usage:
Required for basic platform functionality, authentication, and security. Cannot be disabled.
Help us understand how you use our platform to improve performance and user experience.
Remember your settings and preferences for a personalized experience.
You can control cookies through your browser settings. However, disabling certain cookies may affect platform functionality. You can also manage preferences through our app settings.
Zodia complies with India's Digital Personal Data Protection Act, 2023. Key compliance measures include:
For EU users, we comply with GDPR requirements including:
Your data may be transferred to and processed in countries other than your own, including:
We ensure that international transfers comply with applicable data protection laws and implement appropriate safeguards to protect your data during transfer and processing.
Zodia is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information immediately.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at[email protected].
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:
Your continued use of Zodia after any changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should discontinue using our service.
If you have any questions about this Privacy Policy, your personal data, or how we handle your information, please don't hesitate to contact us.