Zodia
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Terms of Service

These terms describe how you may access and use Zodia’s mobile applications, web experiences, and APIs. By creating an account or using the Service you agree to this agreement.

1. About Zodia

Zodia provides personalised astrological charts, compatibility assessments, curated question flows, and self-reflection guidance. Insights are generated using your birth details, optional alternate profiles, and proprietary astrological logic. The Service is software driven; there are no live astrologers on demand.

Important: Zodia is a wellness and guidance tool. Predictions are not guarantees and must not replace professional advice (medical, legal, financial, mental health, etc.).

2. Third-Party Services & Software

Zodia utilizes several third-party services and software components that may collect, process, or store your data:

Payment Processing

  • Razorpay: Direct online payments (card, UPI, etc.) for credit purchases. By completing a payment via Razorpay you also agree to Razorpay's terms and privacy policy.
  • Google Play Billing: Android purchases, subscriptions, refunds
  • Apple App Store: iOS purchases and subscription management
  • Regional Payment Facilitators: We may use additional vetted partners for certain offerings.

Authentication & Communication

  • Google Sign-In: Optional account sign-in. Use of Google Sign-In is subject to Google's terms and privacy policy.
  • MSG91: Email, SMS, and WhatsApp OTP/transactional communication
  • Firebase Cloud Messaging (FCM): Push notifications and device token management

Location & Maps

  • Google Places API: Location search and place data

Infrastructure & Analytics

  • Managed Cloud Hosting & PostgreSQL: Secure storage of encrypted user data
  • FastAPI & Next.js: Application frameworks powering backend and frontend
  • React & Tailwind: User interface and design system libraries
  • Firebase Analytics / Google Analytics: Aggregated usage analytics (consent mode where required)
  • Mixpanel: Product analytics (events, feature usage)
  • Sentry: Error and crash monitoring, and (where enabled) session replay (sensitive data scrubbed)

Mobile Development

  • Capacitor: Native bridge for Android/iOS features (secure storage, push, device info)
  • PWA Service Workers: Offline caching, request queueing, and installable experiences

Data Sharing: Your personal data may be shared with these third-party services as necessary for the platform to function. Each service has its own privacy policy and data handling practices.

3. User Registration & Account

To use Zodia's instant answer service, you must create an account with accurate birth details (date, time, and place of birth). These details are essential for generating personalized astrological insights.

  • You can update your birth details in your profile settings
  • Credits purchased never expire and can be used at any time
  • Account sharing or using others' birth details is strongly discouraged

4. Eligibility

You must be 18 or older to use this service. By using Zodia, you confirm that all information provided is accurate and truthful. The service is intended for personal use only.

5. Credit System & Payments

Zodia operates on a credit-based system where different types of questions require varying amounts of credits:

  • Simple questions: 1-2 credits
  • Complex multi-part questions: 3-5 credits
  • Credit costs are displayed before each question

Payments are processed securely through Razorpay (for direct online payments), Google Play Billing, or the Apple App Store as applicable. Zodia never stores your full payment credentials. Credits are generally non-refundable once purchased, except where required by applicable consumer law or as stated in our refund policy at the time of purchase. Refund requests should be directed to us; we will handle them in line with the payment provider's rules and applicable law.

6. Acceptable Use

  • Do not use the platform for illegal, fraudulent, or harmful purposes
  • Do not impersonate others or provide false birth information
  • Do not attempt to reverse-engineer, hack, or exploit the platform
  • Do not share your account credentials with others
  • Do not use automated tools to access the service

7. Data Collection & Processing

Zodia collects and processes the following data to provide instant astrological insights:

  • Personal information (name, email, birth details)
  • Question history and astrological calculations
  • Usage patterns, feature interactions, and offline cache timestamps (for request retries and network-aware experiences)
  • Payment reference IDs and billing metadata (processed externally; no full card data stored)
  • Device information (device ID, model, OS version, FCM token) for security, fraud prevention, and push notifications
  • Automatic error logs and crash reports for troubleshooting (via Sentry) – retained for 30 days with sensitive data filtered

Data Security: Your data is encrypted and stored securely. We implement industry-standard security measures to protect your information.

8. Intellectual Property

All platform content, including astrological algorithms, user interface designs, texts, and software code, are proprietary to Zodia. The astrological insights generated for you are for your personal use only and may not be reproduced, distributed, or commercialized without permission.

9. Important Disclaimer

Automated Service: Zodia provides instant answers through automated software algorithms, not human consultations. All insights are generated by our astrological calculation engine.

Entertainment & Guidance Only: All astrological insights are provided for informational and entertainment purposes only. Predictions may or may not come true. Zodia does not guarantee outcomes and is not liable for personal, financial, medical, or legal decisions made based on these insights.

Professional Advice: This service is not a substitute for professional medical, legal, financial, or psychological advice. Always consult qualified professionals for important life decisions.

10. Limitation of Liability

Zodia is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our automated service. Liability, if any, is limited to the total amount paid by you for credits in the preceding six months. This limitation applies to all third-party services integrated with our platform.

11. Service Availability

Zodia is an automated service available 24/7. However, we do not guarantee uninterrupted service and may perform maintenance or updates that temporarily affect availability.

12. Termination

By you: You may close your account at any time through account settings or by contacting us. On closure, your right to use the Service ends. We may retain certain data as described in our Privacy Policy or as required by law.

By us: We reserve the right to suspend or terminate accounts that breach our terms, misuse the platform, or endanger its integrity. Unused credits may be forfeited upon termination for cause.

13. Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the jurisdiction of the courts of India.

14. Changes to Terms

We may revise these terms at any time. Continued use of the service implies acceptance of the updated terms. We will notify users of significant changes via email or in-app notice.

15. Indemnification

You agree to indemnify, defend, and hold harmless Zodia, its affiliates, and their officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your use of the Service, your breach of these terms, your violation of any law or third-party rights, or any content or data you submit.

16. Force Majeure

We are not liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, war, terrorism, pandemics, government actions, power or network failures, or other events that could not reasonably have been foreseen or avoided.

17. Assignment

We may assign or transfer our rights and obligations under these terms to an affiliate or in connection with a merger, acquisition, or sale of assets. You may not assign or transfer your rights or obligations under these terms without our prior written consent.

18. Severability & Waiver

If any provision of these terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect. Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

Entire agreement: These terms, together with our Privacy Policy and any other policies or guidelines we publish, constitute the entire agreement between you and Zodia regarding the Service and supersede any prior agreements or understandings.

Questions About These Terms?

If you have any questions about these Terms of Service or our instant answer platform, please don't hesitate to contact us.

Company Address:

Zodia Technologies Pvt Ltd

Delhi, India

Email: [email protected]